Based on inquiries by phone and email, below are the top five topics of the week. 

• I completed an SAI appeal and am still waiting on the resolution. When can I see my updated package?

• We review documents in the order in which they are received. The review process could take 6-8 weeks after we have received all documents.  

  Special Circumstance appeals are not guaranteed to be approved, as they are reviewed on a case-by-case basis. If your appeal is approved, your financial aid package will be adjusted retroactively based on the newly calculated SAI. 

  For more information on your appeal, please review Student Forms or call our office.  

• I requested private loans. What action do I need to take?  

• If you have been offered private loans in MyAwards, we recommend that you either accept or decline these amounts, so we can move forward with the certification process.

  You can also submit this Private Loan Change in Aid form via Contact an Expert.

  For more information, please visit our Private Loans page.

• When can I expect the Middle Class Scholarship to disburse?  

• Our office will disburse the Middle Class Scholarship (MCS) near the end of each term, once the funds are confirmed. Actual eligibility and MCS amounts are confirmed with the California Student Aid Commission (CSAC).

  For more information regarding the Middle Class Scholarship, please contact the California Student Aid Commission. 

• I deferred my enrollment for fall. How will this affect my financial aid?

• If you have deferred your enrollment or PELPed, be sure to confirm this with the Office of Registrar. Once confirmed, your aid package will be adjusted accordingly so that you will only be packaged for the quarters you attend.

  You can indicate your enrollment change by submitting a Change in Aid form in MyAwards or submitting an Enrollment Status Change Form via Contact an Expert.

  For more enrollment information, please refer to Changes That May Affect Your Aid.

• I am a graduate student. How can I request a Graduate PLUS Loan?  

• Students may learn more about the application process at About Graduate PLUS Loans. This federal loan program allows graduate students with a favorable credit history to apply for a loan amount up to their cost of attendance each year, less any other financial aid received. Repayment begins six months after the student is no longer enrolled at least half-time.