Contact us

Based on inquiries by phone and email, below are the top five topics of the week. 

• I am newly admitted and do not see my Cal Grant in my aid offer.  Why not? 

• We begin our Cal Grant process in August.

  Cal Grant eligibility is determined by the California Student Aid Commission, or CSAC. Please log in to WebGrants to confirm your eligibility. If you are eligible based on your WebGrants information, meet the income ceiling requirements found here, and have financial need as determined by our office, you will see the Cal Grant offered in the fall quarter after our office verifies you meet the requirements as an entering transfer student.

  If we determine you are eligible for Cal Grant, your aid offer will be adjusted to make room.I am newly admitted, and UC Davis does not have my FAFSA. What do I need to do? 
  
  Did you put UC Davis 001313 on your FAFSA? If UC Davis is not at the top of your list of schools, it was not sent to us. Please log in to your Free Application for Federal Student Aid, or FAFSA, and put UC Davis as the number one school. Your FAFSA will then be sent to us, and we can calculate a financial aid offer for you.  This process takes 7-10 business days. You may call the FAFSA Help Desk at (800) 433-3243 for help in doing this. 
  
  If UC Davis is a top school, then your Social Security number, or SSN, is likely incorrect on your UC Davis application. Please log in to MyAdmissions and submit a change to your application to update your SSN. You will need to submit a copy of your Social Security card. Once your application is updated by Undergraduate Admissions, we will be able to calculate a financial aid offer for you. This process will take 10-15 business days. 

• I am expecting to receive a scholarship. What do I do next?
• Please submit a change in aid request through MyAwards to declare outside financial assistance.
• I received an email about Satisfactory Academic Progress.  What do I need to do?
• Please follow the link in the email to submit a SAP appeal through StudentForms, or review next steps at SAP appeal instructions. Explain what happened and what you will do to correct the issue.
• I recently submitted an appeal. What is the processing time?
• Our appeal process can take 6-8 weeks. Please pay close attention to your email, as we will reach out if we need additional information or if your appeal is completed.
• Why is my financial aid in MyAwards not available to view?
• MyAwards may be currently unavailable while we finalize 2026-27 packages. If you cannot view your aid, MyAwards will become available again in August.