Contact us

Based on inquiries by phone and email, below are the top five topics of the week. 

• I am newly admitted and do not see my Cal Grant in my aid offer.  Why not? 

• We begin our Cal Grant process in August.

  Cal Grant eligibility is determined by the California Student Aid Commission, or CSAC. Please log in to WebGrants to confirm your eligibility. If you are eligible based on your WebGrants information, meet the income ceiling requirements found here, and have financial need as determined by our office, you will see the Cal Grant offered in the fall quarter after our office verifies you meet the requirements as an entering transfer student.

  If we determine you are eligible for Cal Grant, your aid offer will be adjusted to make room.I am newly admitted, and UC Davis does not have my FAFSA. What do I need to do? 
  
  Did you put UC Davis 001313 on your FAFSA? If UC Davis is not at the top of your list of schools, it was not sent to us. Please log in to your Free Application for Federal Student Aid, or FAFSA, and put UC Davis as the number one school. Your FAFSA will then be sent to us, and we can calculate a financial aid offer for you.  This process takes 7-10 business days. You may call the FAFSA Help Desk at (800) 433-3243 for help in doing this. 
  
  If UC Davis is a top school, then your Social Security number, or SSN, is likely incorrect on your UC Davis application. Please log in to MyAdmissions and submit a change to your application to update your SSN. You will need to submit a copy of your Social Security card. Once your application is updated by Undergraduate Admissions, we will be able to calculate a financial aid offer for you. This process will take 10-15 business days. 

• I am expecting to receive a scholarship. What do I do next?
• Please submit a change in aid request through MyAwards to declare outside financial assistance.
• I am living on-campus; when will my aid be updated?
• On-campus housing contracts will be confirmed in late August or early September, and updates to financial aid offers will be made at that time.
• I recently submitted an appeal. What is the processing time?
• Our appeal process can take 6-8 weeks. Please pay close attention to your email, as we will reach out if we need additional information or if your appeal is completed.
• I see health insurance assistance in MyAwards. When will it be offered to me?
• If you have other insurance, it is best to submit a waiver for UC SHIP to have both the expense and the offered amount waived. If you do not have insurance, you will be offered assistance to cover the expense in the form of a loan and grant. The amount will be determined in early September.