Frequently Asked Questions

Frequently Asked Questions

Below are answers to some of the questions students are most concerned about.

  • What if I have changes to report or request? 
  • You can report changes to your student status in MyAwards by clicking the “Awards” tab, and then select “Submit a Change in Aid request”. Be sure to report any outside awards such as scholarships, as soon as possible. Failure to report outside awards may result in a bill and could affect future aid eligibility. 
  • If I do not accept my loan now, can I accept it at a later date? 
  • Yes, you can accept all or a portion of your loans at any time throughout the academic year. For 2019-2020, students have until May 15, 2020, to accept their loans. If you would like your loans to be applied for the Fall Fee Payment Deadline, please accept and complete requirements by September 1, 2019. 
  • How do I obtain a Promissory Note Pin for University Loans?
  • You will need to call Heartland ECSI at (888) 549-3274 to request a promissory note PIN. The pin will be available within 3 business days of accepting the loan and is required to access/complete the online forms. Inform the representative that you are requesting a Promissory Note PIN. Once you sign your documents, please wait 4 business days for the Loan Requirements to satisfy on MyAwards. Print a copy of your disclosures for your records. 
  • Why can't I authenticate for University Loans with my DACA SSN?
  • DACA SSN Holders must use the California Dream Act ID when prompted for an SSN number instead of the DACA SSN. If you have a DACA SSN, provide a copy to your respective Financial Aid office. List your Student ID number and the Loan fund on the top right-hand corner of the copy.
  • I have graduated and need a copy of my University loan documents. How can I obtain a copy?
  • Heartland ECSI will have copies of Promissory Notes completed after 2012. For loans accepted prior to 2012, please contact your respective Financial Aid Office.
    If you are requesting that the school certify the remaining loan balance on an institutional loan, contact Student Accounting for guidance. Please have your Student ID number available before contacting them.
  • Are there any additional scholarships available for the upcoming year?
  • Yes. The Undergraduate and Prestigious Scholarships Office will be awarding scholarships for the Fall 2019-20 year in August.  All UC Davis students, including students who missed the continuing undergraduate scholarship application period for 2019-2020, can find other scholarship opportunities on our outside scholarships webpage. This site includes many resources such as helpful information on how to search for scholarships and tips for completing scholarship applications. 
  • What is EFC?
  • Expected Family Contribution (EFC) is a term used in the United States college financial aid process to determine an applicant's eligibility for need-based student aid. The EFC is calculated by the federal or state processor based on information submitted on the Free Application for Federal Student Aid (FAFSA) or California Dream Act Application.
  • What is Self-Help?
  • Student self-help is the amount that financial aid recipients may expect to pay towards educational expenses for the academic year that is not covered by their financial aid. This expectation may be covered with loan, scholarships or earnings from employment.
  • What is Work-Study?
  • Work-Study is awarded to eligible students based on need as determined by the FAFSA or California Dream Act Application, and allows a student to earn financial aid through employment. Instead of a financial aid payment, the student's Work-Study award is paid in the form of a payroll check for time/hours worked. Work-Study funds will be awarded on a first-come, first-served basis once hired by a Work-Study employer. Because funding is limited, not all students with need receive a Work-Study award.
  • How will I know the Financial Aid and Scholarships Office has received my FAFSA or California Dream Act Application?
  • Once you successfully complete the FAFSA or the California Dream Act Application, you will receive a notification from FAFSA or the California Student Aid Commission (CSAC) stating that your application has been sent to the designated schools. In general, we begin downloading financial aid applications in February/March of each year. 
  • If I am admitted for Winter 2020, will I still be eligible for financial aid and scholarships?
  • As long as you submitted your financial aid application (2019-2020 FAFSA or California Dream Act Application) by the March 2nd Priority Deadline, you may be eligible for financial aid. If you have not yet submitted your financial aid application, please visit the FAFSA site or the California Dream Act Application site as soon as possible. It is also important that you list UC Davis (school code of 001313) as one of your schools on your FAFSA or California Dream Act Application. Once you are admitted for Winter 2020, you will be able to view your financial aid and scholarships awards through MyAwards after notifying our office that you are attending the institution through a Change In Aid Form.  You can also use our Net Price Calculator at any time to estimate your cost of attendance, financial aid and net cost.
  • I’m going to study abroad this Summer 2019. What kind of aid is available?
  • Limited funds are available for UC Davis undergraduates who:

     - Filed a 2018-2019 Free Application for Federal Student Aid (FAFSA) or California Dream Act Application
     - Meet other campus basic requirements for aid eligibility (for example, maintain Satisfactory Academic Progress standards, not be in default on student loans, not be in overpayment of a federal grant, etc.)
     - Have not filed to graduate for Spring Quarter 2019
    AND meet one of the following criteria:
     - Currently enrolled at UC Davis during Spring Quarter 2019
     - On an approved Planned Educational Leave Program (PELP) during Spring Quarter 2019
     - Freshman or transfer student admitted for Fall Quarter 2019
  • How will my aid change if I go part-time?
  • You will have to petition for part-time status with the Office of University Registrar. If you have any questions on what qualifies as part-time status, please contact the Registrar's Office through Contact an Expert. If your part-time status petition for next quarter is approved by the Registrar's Office, you would have to submit a Change in Aid form, which you can access through the awards page on your MyAwards. If you are a part-time student, the Registrar's Office will reduce your tuition by the amount of the part-time fees. Moreover, when you turn in the Change in Aid form, your financial aid package will adjust to reflect the decrease in tuition. If you want to know how much tuition decreases by when you are a part-time student, please contact the Registrar's Office.

    Keep in mind if you are receiving Cal Grant and/or Pell Grant, if you are enrolled in less than 12 units only a percentage of these grants will disburse based off the amount of enrolled units (waitlisted courses do not count as enrolled).

    Find out how the number of units you are enrolled in effect your financial aid disbursement.

  • How will my aid change if I live Off-campus vs. On-campus?
  • Since off-campus housing is generally cheaper than on-campus housing, your budget would be reduced and you will be receiving less aid compared to on-campus housing. This difference is due to the decrease in costs for off-campus housing. Therefore, you will receive the same coverage, but less aid due to the decrease in budget.
    Undergraduate Cost of Attendance provides a breakdown between the differences of on-campus housing and off-campus housing for the current academic year.
  • Why isn’t my Cal Grant and/or Pell Grant disbursing?
  • Some types of aid, such as the Pell Grant and Cal Grant, are unit sensitive. This means that the full amount of aid awarded will only pay out if the student is enrolled in at least 12 units. As soon as the student enrolls in the full 12 units, and initial disbursement has begun for the term (about 10 calendar days before the first day of instruction) the student can expect the full aid to disburse within 24-48 hours. Please keep in mind that waitlisted hours do not count towards the unit count. If you are unable to enroll in 12 units before the fee deadline, please ensure that you pay the difference to avoid being dropped for nonpayment. If you confirm enrollment of at least 12 units and your grant has not disbursed, please contact our office.
  • How do I repay my loans?
  • For Federal Loans, log into to determine your Loan Servicer(s) .  From there you contact your Loan Servicer(s) to determine your repayment options.
    For Institutional Loans, Loan Servicer information is displayed on the Student Accounting website. Visit collections of student loans & university receivables to view loan servicer details and repayment options.
    Students typically don’t have to start repaying their loans until after graduation or their enrollment status falls below part-time.  Please contact your lender(s) for more information.  You can also visit our Repaying Loans page for additional information.

We hope our responses are helpful. If you have any other questions or concerns, you can reach our office by visiting Contact Us.